Access Services provides students, faculty, staff and other library users with access to the library's resources and services, such as circulation, interlibrary loan, document delivery, reserves and stack maintenance to meet their research needs.
Access Services works to achieve our mission by collaborating with other library and university departments and with external partners to develop user-focused services that promote efficiency, ease of access and cost effective delivery of services.
Promote Academic Engagement
Create a uniform user experience based on equitable and consistent policies and procedures throughout the Stony Brook University Libraries
Promote and market Access Services' services and offerings so that patrons are aware of the resources available to support academic pursuits
Access Services staff member serving as advisor to Native American Student Association (NASO)
Involved in numerous outreach events including the Scavenger Hunt, International Games Day, and Native American Heritage Month
Reader’s Advisory signs posted in stacks with QR codes linking patrons to online guide
Build, Preserve, and Provide Access to Rich and Diverse Collections
Collect, analyze and interpret data for improvement of library services, such as collection assessment, shelving space assessment and access policies
Develop services and policies that make access to our collections easier and equitable for patrons
Develop Responsive Library Spaces for Diverse Communities
Evaluate use of space in Access Services' location and revise to meet user needs
Library Use Only space set up outside the Resource Sharing office (3rd floor, Melville Library) includes table, chairs and microfilm reader. A dedicated printer will be installed soon.
Audio-visual Viewing Room converted to combined viewing/silent study space with carrels for AV viewing and tables for silent study
Single Service Desk implemented as part of NRR renovation
Similar single service point in plans for CRR renovation
Added a service desk on 2nd floor of CRR to aid patrons during renovation
Investigate options for offering locations for library service outside the library walls, such as additional book drops on campus and book delivery
Document Delivery now available to all patron levels: Faculty, Graduates and Undergraduates
Upcoming: Marketing the services
Foster an innovative culture of learning and assessment
Attend conferences, workshops and other training to increase knowledge of services and develop alliances with colleagues at other institutions.
All Access Services staff attended a number of DoIT , Lynda and WebJunction
Training provided to staff on using Aleph and cash register procedures
Several staff members attended Women’s Leadership Symposium (March 2016)
Provide training to Library staff to increase awareness of circulation, reserves and interlibrary loan services
Open House held in October 2015
Upcoming: training for Library staff on single service desk procedures
Standardize equipment and resources to enable staff to efficiently and effectively perform their duties